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Holiday Information

Please take a few moments to read the following as this may address any queries that you may have.

How to book

By Telephone and Post
Telephone us on 01296 336666. We will check availability and hold a provisional booking for you for five days pending receipt of the completed booking form with deposits and insurance premium. You may also book over the telephone and pay by credit or debit card. Please note that there will be a 2% charge for Credit Card payments.

In Person
Call into our Travel Shop at 4, Buckingham Street, Aylesbury, Bucks, HP20 2LD and make your booking in person.

With your Travel Agent
Call into your local ABTA Travel Agent. They will do the checking and complete the booking form for you.

Via the internet
Visit our website at www.mottstravel.com
When booking a Motts Holiday a deposit of
£50 plus the insurance premium per person is required (£150 plus insurance on holidays by air). If the booking is within 42 days of travel, we will require the full holiday cost. Credit card transactions incur a 2% fee.


Can I book my seats

Yes, requests for particular coach seats can be made on most coach holidays at the time of booking, and you will be told when you book. We cannot accept bookings which are conditional on the provision of specific seats, We will do everything possible to conform to the seating plans shown and to provide the seat numbers booked by customers; however, this may not always be possible. We do not allocate specific seats on coaches operating feeder services between your joining point and the main interchange point.
A seating plan is held for each holiday and passengers can choose their seat. Bookings by post are allocated the seats available nearest the front of the coach unless otherwise requested. These seats are kept throughout the holiday except on feeder coaches.
Please note that occasionally we use coaches with a different seat plan and the seat position may alter.
Please note that in front of seats 1, 2, 3, 4, 27, 28, there is a modesty board as the entrance/exit steps are located there and as a consequence there may be a slight reduction in leg room.
Occasionally, it may be necessary to relocate single seats but clients will be advised in this eventuality.


Local joining points

Like most large companies, we operate a network of feeder services linked to interchange points. Your most convenient joining point for a particular holiday can be found by referring to the Departure Code in the price panel of your holiday and in the detailed joining arrangements which appear on Page 6 of the brochure. Please note that these times are only estimated times and you MUST refer to your travel documents for the precise departure times. Some holidays and feeder journeys are operated by vehicles other than those owned by Motts Holidays and the specification may be slightly different from that detailed. Some of our Air Holidays are dood to door service/
Passengers are responsible for ensuring that they are at the correct joining point at the correct time and we cannot be liable for any loss or expense suffered by passengers.
Please note: We regret that, due to time constraints, we are unable to pick up or drop off at any place other than those published on Page 6. No changes of joining point may be made less than 14 days before your holiday departure.
14 day Refund Insurance Premium


Luggage

Your suitcase should weigh no more than 18 kilograms (or 39 pounds) and should keep to a medium sized one. Should you choose to utilise one suitcase between two persons then the maximum weight should again be no more than 18 kilograms. Health and Safety regulations may prevent suitcases weighing in excess of this, from being lifted onto the coach. A small hold-all may also be taken on board the coach. You MUST affix to your luggage the Motts Holidays luggage label provided with your travel documents to assist us with your luggage transfers. On overnight hotel stops, ALL luggage must be removed from the coach for security reasons. From time to time aircraft luggage regulations may vary.


Lost property

Any items of lost property found on our coaches will be handed into our office as soon possible. It is then available from there for collection. We cannot, however, accept responsibility for any items of lost property left on our holiday coaches. Lost Property 01296 398300


Brochure photography

Much of the photographic material used in this brochure has been supplied by various British and European Tourist Boards and we thank them for their assistance. Some of the pictures are used to express the atmosphere of a particular destination or to inform of local attractions that are available and it should not be implied that any particular holiday itinerary includes places or attractions featured in photographic material on any brochure page. All images are protected under copyright by their respective owners.

Erros and Omissions

Although every effort has been made to ensure the accuracy of the information in this brochure at the time of printing we cannot accept responsibility for any errors or omissions. (c) Motts Holidays 2014.




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